Taking care of you
- Weekly housekeeping with change of linen and towels (For Stays Over 7 Nights)
- Customer services 9.00am – 6.00pm
- 24-hour emergency telephone line
- Meet & Greet on arrival. (During Office Hours).
- Fire alarms in all apartments
- Emergency lighting in common parts
Access and Mobility
We do our best to welcome anyone who wishes to stay with us, including senior citizens, and those with disabilities, access & mobility needs. However, all of our apartments are housed in London’s period buildings, and as a result, and much to our disappointment, access is difficult for those with some disabilities, and for those requiring wheelchair use. Although we do have some ground floor apartments, even those require a few steps to enter and exit the building, and some steps once inside. If you would like to talk to us about access and mobility at our buildings, please do not hesitate to contact us, and we will do all we can to help.